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🎉 New Cricut Machine Owners – What to Do First?
We often get questions from customers like: 👉 “I’ve received my Cricut machine… what should I do next?” When you open the box, you’ll probably notice there isn’t much paperwork inside . That’s totally normal 😄 Don’t worry — Cricut is designed to guide you through everything on-screen. It’s actually quite easy to start. ✅ What Hong Kong users should do first Unbox & plug in Take out the machine, power adapter, and USB cable. Place it on a stable table with some space
Sprintec Asia Support
Jan 22 min read
Thoroughly Uninstall and Reinstall Cricut Design Space
Why is it necessary to thoroughly uninstall and reinstall? During your use of Cricut Design Space, you might encounter the following...
Sprintec Asia Support
Mar 12, 20251 min read


Sprintec Asia Support
Feb 25, 20250 min read


Important reminder for Unboxing Silhouette Portrait 4
We understand how excited and thrilled new users must feel when receiving their very own Silhouette Portrait 4! However, during the...
Sprintec Asia Support
Jan 11, 20251 min read
Portrait 4 package do not include USB cable (both bluetooth and USB supported)
Please noted that although you can connect your Silhouette cutting machines to computer via USB or Bluetooth, they do NOT include a USB...
Sprintec Asia Support
Aug 24, 20241 min read


Free High-Quality Image Resources: 7 Websites for You
For those creating stickers and in need of high-quality illustrations, in addition to the built-in databases of Cricut and Silhouette,...
Sprintec Asia Support
Apr 13, 20241 min read


Silhouette Portrait 4 Unboxing ! : Your New Creative Companion
Hello everyone, we at Sprintec Asia have some exciting news to share with you today! We've introduced a new brand—Silhouette. And the...
Sprintec Asia Support
Apr 13, 20242 min read


How to contact Cricut Support
Cricut machines enjoy 1 year of local carry-in warranty. Procedure 1) Upon encountering operational difficulties, customers can call...
Sprintec Asia Support
Jan 25, 20242 min read


Waterslide Decal Paper Instructions
To begin, we will need to prepare the water transfer paper, the object you want to transfer the design onto (such as a mug), a bowl of...
Sprintec Asia Support
Oct 6, 20231 min read


Cricut Oil-based Markers (Updated)
(Updated: adaptors for using these Joy markers in Maker/Explore now available!) People have been asking if there are any Cricut permanent...
Sprintec Asia Support
Jan 31, 20232 min read


Reattaching Guard on Carriage
Some customers have reported that the clear plastic piece attached to the right side of the moving tool carriage block (the "Guard") fell...
Sprintec Asia Support
Jan 20, 20231 min read


Cricut Machines size & weight
Information of Cricut machines size & weight: (Manual measurement, there may be ~1cm error) Maker 3 Gross: 67 x 28 x 29 cm / 10.7 kg...
Sprintec Asia Support
Dec 1, 20221 min read
Clearing the cache files
This note describes how to clear the cache files Cricut Design Space use.
Sprintec Asia Support
Nov 15, 20222 min read
Complete Re-installation of Cricut Software
This note describes how to completely uninstall Cricut Design Space on your Mac.
Sprintec Asia Support
Nov 15, 20221 min read


Cricut Print-then-cut Calibration
If you encounter gross mis-alignment during a print-then-cut calibration, this note may help you solve the problem.
Sprintec Asia Support
Nov 15, 20221 min read


Want to join as a member?
Become our member now to enjoy rebates and discounts on machines, accessories and consumables!
Sprintec Asia Support
Nov 14, 20220 min read


Forced Firmware Update
When your Maker / Explore series machines has issues or stuck on update, Please follow these step to forced update the firmware. 1.Turn...
Sprintec Asia Support
Nov 2, 20221 min read


Doing FPS from a Payme Account
Sprintec accepts FPS. Its FPS address is (Mobile Number) 52167519. One can FPS to us from a Payme account. Just change Payment means from...
Sprintec Asia Support
Nov 1, 20221 min read


Finding your way to our shop
Your Local Cricut Store is located at: Sprintec Asia Limited B3, 2/F, Block B, Ko Fai Industrial Building, 7 Ko Fai Road, Yau Tong (MTR...
Sprintec Asia Support
Oct 26, 20221 min read


How to use Consumption Voucher
1.Tap & go You can use at our Retail stores or Online store Choose "Mastercard" when you pay. 2.Octopus / WeChat Pay / AlipayHK / BoC Pay...
Sprintec Asia Support
Sep 30, 20221 min read
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